Our first time here and we loved It! We stayed in the main inn . Quiet and quaint. Loved the vintage fixtures. Continental breakfast was fresh and convenient. Everyone was friendly and the entire house was very clean. Landscaping was beautiful. We didnt get to eat in the restaurant just bc of our own schedule, but the menu looked great. (One thing is our bathtub/shower floor was extremely slippery!) We will be back again for sure! ☺
Quaint little hidden gem. My husband and I attended a wedding here and enjoyed the cozy decor. There was plenty of seating out doors around the porch and out back by the gazebo. Very comfortable
Very beautiful, clean and has a water view. The owner is nice and very helpful. We sat out on the porch and enjoyed the on coming fall weather. We would definitely stay here again.
Beautiful place, nice owner, beautiful view. We had a great stay all around
DO NOT STAY HERE! We discovered insects in our bed and had to pack up and spend the night elsewhere!!! To start from the beginning - we were on a roadtrip with our dog and their motor lodge portion is dog friendly. The Inn is beautiful from the outside but unfortunately the inside of our room was a huge disappointment especially for $150 per night in November! The room smelled so badly of mildew that we had to leave and spend the day in town. When we returned for the night, we noticed something crawling on a pillow. It was a small bug and it wasn't the only one. We are not experts but after researching online we were very concerned about the type of bug and immediately called the owner and informed him we were leaving and left samples of the bugs in a tissue on the dresser. He said that was fine and we would be refunded our money. We immediately packed and had to pay for a hotel elsewhere. Noticing the charge still on our credit card we called to follow up the next day. The gentleman said he did see the bugs and his exterminator would be out that day to confirm what they were but that the bugs were small and if they did not turn out to be bed bugs then we would not be receiving any kind of refund. Still upset over the matter we waited another day and then called again. The woman who answered the phone said the exterminator had not been out yet. She also changed her story multiple times first by saying they found no bugs and then saying she did find them and looked at them under her own personal microscope and she didn't think they were bed bugs. She also said "So what, you think I'm supposed to give a refund to everyone who finds bugs in their bed?" As a small business owner myself I asked her if this was how she typically treats her customers and she hung up on us (Please note that we were upset but no foul or inappropriate language or yelling was used to warrant her hanging up)! It was an unbelievable experience and we never did receive our money back!
Castle Manor Inn is a US Lodging based in Gloucester, Massachusetts. Castle Manor Inn is located at 141 Essex Ave, Gloucester, MA 01930, USA.
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