Prices could be better but the staff are great and you can't beat the convenience of it being in town. Also, tasty popcorn on the weekend..
Employees are more interested in standing around and gabbing to one another than helping customers. WORST ACE HARDWARE I've ever been to.................. Corporate needs to look at this location, needs much work and proper management
Two weeks ago I needed a certain tool. The store was very busy, but the lovely woman working in the aisle stopped what she was doing and helped me with my purchase. She was knowledgeable and polite.
The young lady who helped me was very nice and quite helpful, she was extremely patient with me.
Went in to have a key cut, three employees standing around talking to each other and offered no help, ended up walking out. Horrible, unresponsive customer service
Hometown Ace Hardware is a US Hardware Store based in Gloucester, Massachusetts. Hometown Ace Hardware is located at 231 Gloucester Crossing Rd, Gloucester, MA 01930, USA.
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